Privacy Policy

Crystal View Now Ministry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crystalviewnow.abacusai.app and use our services.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address, password)
• Make a purchase (billing information, payment details processed securely by Stripe)
• Subscribe to our email list (name, email address)
• Submit a contact form or prayer request
• Share a community story
• Use our Prayer Companion chatbot

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on site
• Referring website or source

We use Google Analytics to help us understand how visitors use our site. Google Analytics uses cookies to collect anonymous traffic data.

We use the information we collect to:

• Process your orders and deliver purchased products (including audiobook access)
• Send you the resources you request (such as our "7 Prayers for Your Prodigal" guide)
• Respond to your inquiries and prayer requests
• Send occasional ministry updates and encouragement (you may unsubscribe anytime)
• Improve our website and services
• Protect against fraudulent transactions

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's privacy policy governs the collection and use of your payment information. You can review Stripe's privacy policy at stripe.com/privacy.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and conducting our ministry (e.g., Stripe for payments, email delivery services)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share your information (e.g., publishing an anonymous community story)

We use cookies and similar technologies to enhance your experience, remember your preferences, keep you logged in, and analyze site traffic. You can control cookies through your browser settings, though disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from our email communications at any time
• Opt out of analytics tracking

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.